FAQ & Shipping
Help Center & Shipping
Everything you need to know about your VelCar Auto experience.
Shipping Policy
Where We Deliver
We provide premium shipping across the United States. Our team operates from Wyoming, and products ship from our global centers to ensure the best value.
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping Orders $99+ | 8 - 15 Business Days | FREE |
| Standard Shipping | 8 - 15 Business Days | $4.99 |
| Expedited Shipping | 5 - 8 Business Days | $12.99 |
Processing Time
All orders are processed within 1-2 business days (Mon-Fri). Weekend orders are dispatched on Monday.
Frequently Asked Questions
Are there any hidden fees?
No. We cover all Customs Duties and Taxes for our US customers. The price at checkout is the final price.
How do I track my order?
Once shipped, you’ll receive an email with a live tracking link to monitor your package every step of the way.
Can I change my address?
Yes, please email us immediately. We can update details as long as the order hasn't been shipped.